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FAQ

Do you accept returns?

We accept returns for 30-days for any reason after you receive your order. You can read our full refund and returns policy here. To start a return, contact us via hello@peachyme.co.uk so we can generate a returns label for you.

What is my order status?

Use our order tracking feature to see your order status. You will be given a tracking number once your order has been processed.

Please allow up to 72 hours for the system to update before attempting to track your order.

If your order number is still not tracking after 72 hours, please contact us and we will manually check your order status for you.

You can contact us through store chat, social media or via email (hello@peachyme.co.uk)

How long does it take to receive my order?

Our average delivery time is within two weeks of order placement.

Please allow at least 10 days to pass before raising delivery concerns. 

How do I find the right size?

Use our size chart on our product pages to find the right size for you. If you are between sizes, we recommend to go for the size higher rather than lower.

Did you send me the right size? They look tiny!

A lot of our customers are surprised by how small our leggings look when they first arrive. Rest assured, once you try them on, you'll be amazed how they sculpt to your body like a second-skin. If you would prefer a looser fit, go for a size up. 

On the rare occasion you have genuinely received the incorrect size, or the size you have chosen is not suitable, please contact us and we will arrange an exchange.

Can I change or cancel my order?

We can only change or cancel orders that have not been processed. Once your order is processed, we cannot cancel or change your order.

Orders are usually processed within 24-48 hours of purchase, so please ensure your all your details are correct before you proceed to payment.

Where are your products manufactured?

Our products are manufactured in China.

All our products undergo strict quality checks before being sent to our customers. We work with a range of suppliers to get the best quality and price for our customers.